chargebacks questions

When a customer disputes a charge, it results in a chargeback. Stripe provides tools to help you manage chargebacks through the Dashboard. You can review chargeback details, submit evidence to contest the dispute, and track the outcome. If you win the dispute, the chargeback amount is refunded to your account. Stripe charges a fee for each chargeback, which is deducted from your account.

Stripe helps manage chargebacks by providing detailed information and tools to respond to disputes. When a chargeback occurs, Stripe notifies you via the Dashboard, where you can view the details of the dispute and submit evidence to contest it. Stripe offers guidance on what evidence to provide and tracks the progress of the dispute. If you win the dispute, the chargeback amount is refunded to your account. Stripe charges a fee for each chargeback, which is deducted from your balance.