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What is the role of CRM software in telesales?
CRM software plays a crucial role in telesales by managing customer interactions, tracking sales activities, and storing customer data. It helps representatives maintain organized records, follow up efficiently, and analyze customer behavior. CRM systems also provide valuable insights and reporting features, aiding in strategic decision-making and improving overall sales performance.
CRM software plays a crucial role in telesales by managing customer interactions, tracking sales activities, and storing customer data. It helps representatives maintain organized records, follow up efficiently, and analyze customer behavior. CRM systems also provide valuable insights and reporting features, aiding in strategic decision-making and improving overall sales performance.